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FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes. Worldwide shipping is already included in the price. We use DHL express with 3 days delivery time.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 2-4 working days with DHL Express.
Can I change or return my item?
If you want to change a product into another model, strap color etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used.
About Kala Jora
Kala Jora is a fashion brand dedicated to bringing timeless elegance, cultural richness, and modern trends together in one place. We specialize in premium quality clothing designed for every occasion – from everyday wear to festive collections. Our mission is to provide our customers with stylish, comfortable, and affordable outfits while delivering a seamless shopping experience both online and in-store.
We believe in quality, authenticity, and customer satisfaction as the core pillars of our brand.